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Welcome to Röda Tråden Shop


For questions regarding our stock and products please contact ust at order@rodatraden.com or telephone +46 8-663 57 01.

Terms & Conditions for Röda Tråden webshop


How do I shop?

By placing an order you have accepted the terms and conditions applying to Röda Tråden webshop. We follow distansavtalslagen, Konsumentverkets och Allmänna Reklamationsnämndens rekommendationer.

This is how you shop:

     1. Pick a product, choose quantity and colour and click on " add to cart"
     2. Repeat step 1 if you wish to add more products to you cart. You can delete products from your cart by clicking the change button at the top right hand corner and then press X.
     3. When you want to finish your purchase press " to checkout
     4. Specify personal details, * is a mark for mandatory and needs to be filled out. Press    "Continue"
     5. Specify payment details and follow instructions given in the checkout

If you do not find the size or colour you are looking for it could mean this product is currently out of stock. Please contact us for more info about stock and delivery time.


Delivery


Your order will be shipped within three days unless other information is given. When you have placed and paid for your you will receive an e-mail. When we have booked shipment for your order you will recieve an e-mail. We use Swedish postal service Varubrev and DHL. For shipments with a weight over 2kg we use DHL. For shipments with a weght under 2kg we use Posten Varubrev.


International clients


We ship all over the world


Payment


You can pay with creditcards and debitcards.


Refund and Return


Rights of regret will not apply to anything that has been cut for your needs, such as fabrics, elastics, lace etc.

Return freight will be paid by the customer. When we receive the returned goods we will credit the customer for the order except for the freight. If we by mistake should send you the wrong product, we will of course pay for the return freight.

We can unfortunately not compensate orders that are damaged during transport. Nor can we compensate orders that go missing in transport.


Colours

The colours on the screen do not always resemble the real colour. To view our products please pay us a visit.


Card Purchase

Our payment service meets the requirements for PCI certification and the information you provide in connection with the credit card transaction is protected thereby. Sensitive information such as credit card number and signature codes are handled with the highest security via SSL ( Secure Socket Layer) encrypted communication. For increased safety and risk reduction regarding the identification process at the online purchase, the 3D -Secure technology is used.


Personal Data

We do not forward any personal data or information provided by our customers but we might use them for targeted offers. If you do not wish to receive these offers please send an e-mail to order@rodatraden.com


Force Majeure

Force Majeure will put Roda Traden ABs commitments on hold. Force Majeure including war, nature disaster, strike, import-/export bans, fire, sabotage etc.


Pictures/Photos

All picture rights belong to Röda Tråden AB. Always give " Product name followed by Röda Tråden AB " if you use a picture from rödatråden.com or Röda Tråden shop. For high resolution images please email to order@rodatraden.com


Currency

The mail currency in Röda Tråden shop is SEK and the prices are always quoted in SEK unless you choose one of our other availiable currencies, Eur or NOK.


Röda Tråden Shop in Stockholm

You are most welcome to visit our shop in Stockholm.
Opening hours:
Monday - Tuesday 10:00 - 17:00,
Wednesday 10:00 - 15:30,
Thursday - Friday 10:00 - 17:00


Address

Röda Tråden AB
Brännkyrkagatan 54 A 
SE-118 22 Stockholm 
Tel. +46-(0)8-663 57 01